RC Reports Takeover - 50 reports

About RC Reports Takeover - 50 Reports

Resolution Center Reports Takeover is a service for Kinguin sellers who want to offload the burden of managing customer disputes. Our Customer Support team will handle all incoming reports and inquiries submitted through the Resolution Center for your products. We take over communication with buyers, investigate reported issues, and work toward resolving each case according to Kinguin's established procedures. This allows you to focus on selling game keys and software licenses without the hassle of support tickets.

Our team operates 24/7, 7 days a week, ensuring that customer reports are reviewed promptly. While response times may vary depending on current traffic levels, reports are typically reviewed within 24 hours. Please note that this service is not designed to automatically reject customer reports. Every case is individually reviewed, and our team will determine the appropriate resolution based on the available evidence and the results of the investigation.

During the investigation process, our team may contact you for additional information that could help resolve the case. The exact actions taken may vary depending on the reported issue, available evidence, and the platform involved. Once 50 reports have been resolved, you will receive a comprehensive summary report containing: name of the product, order number, quantity of keys ordered by the customer, price of the product, IWTR date, investigation summary (when applicable), and resolution outcome (rejection, refund, replacement, etc.).

This service is ideal for Kinguin sellers who sell game keys, software licenses, or other digital products and want to ensure professional dispute handling. It helps maintain your seller reputation by ensuring fair and thorough investigation of each case. The service covers up to 50 reports, giving you peace of mind that your customers are taken care of.

Restrictions: Subscriptions cannot be stacked. Please purchase only one package. The service does not apply to wholesale reports. We reserve the right to refuse the sale of this product without providing a reason.

• Kinguin handles 50 Resolution Center reports for your game keys and software licenses
• Full customer communication, investigation, and case resolution
• 24/7 support with reports typically reviewed within 24 hours
• Individual case review – no automatic rejections
• Receive a detailed summary report after 50 reports resolved

RC Reports Takeover - 50 reports FAQ